Log in to crickex — A complete guide to securely accessing your account
Learn how to log in to your crickex account from any device — mobile or computer — what to do if you forget your password, and how to keep your account secure.
crickex Login
Step-by-step login from mobile
Most users in Bangladesh access crickex on a smartphone. Follow the steps below to log in easily from a mobile browser.
crickex is also available on Android and iOS — get information about downloading the crickex App from the official channel. The login steps are the same whether you use the app or the browser.
Open your browser
Open Chrome or Safari on your mobile and type the crickex site address directly into the address bar — do not go through search results, type the URL directly.
Tap the "Log In" button
Find the login button at the top right of the page. It is always visible.
Enter your details
Enter your registered mobile number or username and your password. Double-check that the details are correct.
Verify the OTP
If you are logging in for the first time or from a new device, an OTP will be sent to your registered number — enter it promptly.
How to log in to crickex from a computer
Logging in from a desktop or laptop follows the same process as mobile, but everything is easier to see on a larger screen.
You can log in to crickex using any modern browser on your computer — Chrome, Firefox, or Edge. Once the page loads, select the login option at the top right.
After entering your username or registered mobile number and password, you can enable the "Remember me" option on your personal computer — your next login will then happen automatically. Do not use this option on a cyber cafe or shared computer.
- Keeping your browser updated helps the login page load faster
- Clearing cookies and cache occasionally reduces old session issues
- If a VPN is active, OTP delivery may sometimes be delayed
What to do if you forget your password or username
Forgetting a password is common. You can use the "Forgot password?" link on the crickex login page to send an OTP to your registered mobile number. After verifying with the OTP, set a new password.
If you cannot remember your username, you can also log in with your registered mobile number — crickex supports both methods. If you cannot remember your mobile number either, contact the support team directly.
Tip
When setting a new password, use at least 8 characters combining uppercase letters, lowercase letters, numbers, and special characters. It is best not to use the same password on other sites.
Important tips for keeping your account secure
Your crickex account security is in your own hands — following a few precautions keeps your account safe.
Strong password
Do not use easily guessable passwords — such as your date of birth or phone number. Change your password once every few months.
Never share your OTP with anyone
No representative of crickex or any other organisation will ever ask for your OTP over a phone call or chat. If someone asks, it is a fraud attempt.
Fake sites that look identical
Many fake sites are created using the crickex name. Always check the address bar in your browser — make sure the URL is correct, and never log in through unfamiliar links on social media.
Device logout
If you use someone else's device or a shared computer, always log out when you are done and clear the browser history.
How to spot a fake site
Fraudsters sometimes build sites that look like crickex to steal login details. Check the real site URL carefully — if there is a spelling error or extra numbers, it is fake.
- Check whether the browser shows a padlock (🔒) icon
- Do not click links in unknown emails or SMS messages
- If in doubt, contact support directly
For more responsible gaming advice, visit the Responsible Gaming page.
Solutions to common login problems
If you are having trouble logging in, there is no need to panic — most problems have a simple fix.
Password is not working
If Caps Lock is on, your password will come out wrong. First turn off Caps Lock and try again. If that does not work, reset it using "Forgot password?"
OTP is not arriving
If your network is weak, the OTP may be delayed. Wait a few minutes and check your SMS inbox. Make sure your SIM card is properly active.
Account is locked
Entering the wrong password too many times in a row can temporarily lock your account. Wait a little while or contact support.
Page is not loading
Check your internet connection. Clear your browser cache and try again. Trying a different browser may also help.
New device is asking for extra verification
It is normal for a first-time login from a new device or new location to require additional OTP verification for security. Enter the code sent to your registered number.
Cannot remember username
Log in with your registered mobile number — crickex supports both methods. If needed, get help from live chat support.
After logging in, start playing on crickex
After accessing your account, your first deposit gets a 120% bonus, up to ৳5,000. Deposit a minimum of ৳500 and the bonus is added automatically — you can withdraw the bonus amount once you meet the 15x wagering requirement.
Deposit methods: bKash, Nagad, Rocket, Upay and bank transfer. Withdrawals are generally completed within 5–30 minutes. Minimum withdrawal is ৳800.
After logging in, you can start with either the Slots section or Cricket Betting.
View crickex Casino
crickex login FAQ
Find answers here to the most frequently asked questions about login and account security.